A friendly face. A reassuring voice. An attentive ear.

Our team understands the challenges of a life with dementia – no matter what you need, we’ll be there for you.

Whether you’ve got a question about dementia or want to work in partnership with us, we’re here to help.

Get in touch by calling 0300 303 5918, emailing effro@platfform.org or filling in the form and we’ll respond as soon as we can.

    Need help now?

    If you need fast access to dementia support for yourself or a loved one, there are a number of ways you can get help.

    If you need to speak to someone today

    The Silver Line

    Free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

    Samaritans listening service

    A safe place for you to talk any time you like about whatever’s getting to you.

    Support in a crisis

    CAVAMH community mental health teams for older people

    First-line assessment, follow-up treatment and care for patients in the community with dementia, and elderly people with other mental health problems in Cardiff and the Vale of Glamorgan.

    Cwm Taf Morgannwg community mental health teams

    A range of primary, community and inpatient services for adults across the localities of Rhondda Cynon Taf, Ely and Merthyr Tydfil.

    Further support

    Admiral Nurse dementia helpline

    Anyone with a question or concern about dementia can call the Admiral Nurse dementia helpline for free.

    Dementia Connect support line

    Personalised information, support and advice provided by Alzheimer’s Society.

    Dewis Cymru

    A directory of wellbeing support and advice services for people living in Wales.